If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Disappointed that the back on the kameeze is not lined. The duppata is not as long as it should be for such elegant suits.
b
Bkdhalu
about 3 hours ago
Beautiful silky fabric. It is made well. The kameeze is lined with nice soft fabric. Beautiful colours,
b
Bkdhalu
about 3 hours ago
The fabric is soft and comfortable.
The trousers is made with half belt and half elastic therefore no gathers on the tummy.
b
Bkdhalu
about 3 hours ago
It would have good if the kameeze was lined. The duppata fabric is not soft and it has a very strong smell not sure if it is the dye or the type of fabric. It was packed separately therefore the whole suit does not smell.
s
Singadia
about 3 hours ago
Will have to see how it washes
G
Vaishu11
about 6 hours ago
Press button was expected and is slightly loose
Overall good
G
Vaishu11
about 6 hours ago
Stitching is nice. It is slightly loose and expected press buttons on shoulders which is missing. Overall I am very much satisfied
a
A metzmacher
about 8 hours ago
Very disappointed that no attention was paid to the way that I wanted the back stitched.
G
Baibagricute
about 11 hours ago
Thank you so much for a fantastic customer service. I am very happy with the quallity of the dress. My only issue is the colour, as it is different than I expected. The lighting in the photos makes the dress look pink redish, but in reallity it is more pink purplish.
I am very unhappy with the cost when other websites are selling it for so much cheaper. I regret buying this product from your website now. I’ve been cheated!
G
E lievre
8 months ago
I really like it. The material is really good quality and the stitching measurements are perfect.
G
Varshneysomya95
8 months ago
like it as shown in website fabric also good
Reviewassist.ai
8 months ago
Beautiful outfit and elegant
G
Shayeribinthfaruk
8 months ago
Very beautiful!!!! Love it
G
Ramyanadarajha
8 months ago
It’s exactly what I was expected.
Stitching was very neat and Beautiful. It’s worth for the money, totally i loved it
G
Drvinivj
9 months ago
So beautiful!! Very happy with the stitching and purchase. Customer service was excellent!!!
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
S
Surinder prasher
14 days ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .
s
Sheetalap79
17 days ago
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
B
Bhakti sankhyan
22 days ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
26 days ago
Bought white lehnga. Nice stitching, fitted well,
s
Svarghese316
29 days ago
Great job on customization! Love the fitting.
Eliza manoj
about 2 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
p
Parvathysn5
about 2 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
2 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
S
Shalini baronia
2 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.