If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order.
This review is about Mirraw co-operation with my complaint and resolving some of it.
The products I have ordered i am hoping will be of much better quality which I am reserving my views on.
Fiza has been in constant touch so very grateful 🙏 for that
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Sereenasoby
4 days ago
Beautiful lehengas with perfect stitching and clear communication throughout the order.
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Skashem18
12 days ago
The products I received from Mirraw were well made. The stitching was done according to my size and it fits perfectly. Gauri Kadam was very helpful with the whole process and made it easy to communicate. Will order again.
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Shamal patil
13 days ago
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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Umandhare
18 days ago
The stitching team is excellent and went above and beyond to ensure changes in the order were made . The lehenga is absolutely gorgeous!!
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Bindipatel501
20 days ago
Lovely outfits, have bought a few lengha and anakali dresses from this website and they are always good quality. The custom stitching is great, Gauri Kadam helped with my latest order and was so helpful - checked my measurements and even called to make sure they were correct!
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Gasapermal
29 days ago
I love my sarees,sharwas, especially the blouse stitching is excellent.Also a big thanks to Mirraw customer service team for the prompt response.
Wishing you all a very happy new year.
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Ishrat khan
about 1 month ago
The Sari was gorgeous and Gauri Kadam from the stitching department was really helpful. She messaged me personally to get my measurements when I forgot to provide it in the actual order. The blouse was gorgeous and made me look like a princess. Thank you!
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Punnapra001
about 1 month ago
Awesome Stiching
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Amina ali
about 2 months ago
The outfit was unique and comfortable.
Was very happy with the stitching. We'll packed. Received on time.