If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The set was as beautiful as it is in the picture...that's always a worrying when u order from overseas..
But It was loved by many and I recommend them mirraw to many people...hope to buy again soon thank you 😊
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Suchetanaidu
about 8 hours ago
Picture and description shows this item as dark peach with gold sequins. Item arrived with silver sequins. Not a bad look but the item was ordered because of the gold look. Disappointing not to receive what was expected.
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Suchetanaidu
about 8 hours ago
Item looks exactly as shown, is a great length and look.
Loved the necklace and earrings. It's exactly as shown in the picture. Thank you Mirraw.
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Geeanah1972
3 months ago
Ils very beautiful i like thé design 🥰
Essie langley
3 months ago
Exactly what was expected. Very pretty
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Mj2984
3 months ago
Comfortable and looks great! I love it.
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Rohant3
3 months ago
Instructions were followed. Thks for listening
Gál diána
4 months ago
It's more beautiful than expected! Very soft, comfortable to wear, the craftsmanship is great and well done, the only observation I have is that the skirt is not as voluminous as shown on the first picture, but it doesn't bother me too much. All in all great value!
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
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Surinder prasher
7 days ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .
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Sheetalap79
11 days ago
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
16 days ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
19 days ago
Bought white lehnga. Nice stitching, fitted well,
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Svarghese316
23 days ago
Great job on customization! Love the fitting.
Eliza manoj
about 2 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
about 2 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
2 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
2 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.