If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
You only sent one item not two which is what I paid for and your customer service can’t get their act together to send the second one after a month of corresponding!!
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Haimwattie ramsaroop
about 19 hours ago
I’m very happy as this outfit fit perfectly and looks beautiful.
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Haimwattie ramsaroop
about 19 hours ago
The clothes fit perfectly
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Mmaya0860
about 23 hours ago
Love outfit and color combinations of salwar kamez very nice and beautiful 😍
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Mmaya0860
about 23 hours ago
I like it it's bit loss
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Mmaya0860
about 23 hours ago
I like the the material and very nice outfit 👌
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Nisha
1 day ago
Quality of fabric is poor, looks good in picture but found very flimsy.
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Devikaabisumber
1 day ago
very nice outfit for the occassion
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Amreetd
1 day ago
Very poor quality. Reverse side of saree is white.
I am very unhappy with the cost when other websites are selling it for so much cheaper. I regret buying this product from your website now. I’ve been cheated!
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E lievre
4 months ago
I really like it. The material is really good quality and the stitching measurements are perfect.
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Varshneysomya95
4 months ago
like it as shown in website fabric also good
Reviewassist.ai
4 months ago
Beautiful outfit and elegant
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Shayeribinthfaruk
4 months ago
Very beautiful!!!! Love it
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Rita laljie
5 months ago
Love the material, blouse was done accordingly
Shalini singh
5 months ago
I love this outfit. It's simple and yet elegant
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Misty.m.angell
5 months ago
The custom stitching is perfect. Mirraw staff assisted with getting the right measurements, with personal calls, texts and email.
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.
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Anjali patel
5 days ago
good collection and timely delivery.
Sonali khandelwal
18 days ago
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
30 days ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
2 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
3 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
3 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
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D.sabitha
3 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
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Sarra.elkhatim
3 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
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Jessyj
4 months ago
The material and the fit is perfect. Very good customer service.