If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I loved the outfit! Although I had to wait a while to receive the item. Other than that I'm happy with the dress
s
Sonydee28
6 months ago
Good stitching, fits perfect
G
Malikahsalehakhan
7 months ago
it was perfect, the colour was a bit different to what i was expecting but overall it was perfect
a
Anissachaib26
7 months ago
Beautiful dress ! They expedited my package that was for a wedding tomorrow. Thank you so much
G
Amruthalopinti05
7 months ago
Very nice clothing
s
Siluvairichard1943
7 months ago
Good. But little expensive than other companies.
V
Varsha singh
7 months ago
Loved the color. But again the embroidered portion was not finished well from inside.
G
Dhanyasindo
7 months ago
I didn’t get the order on time ,It was 3 days late.I got the item one day after my function.I am very disappointed on that but the salwar is beautiful.
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
1 day ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
1 day ago
Happy with stiching.perfect fit.
G
Sotiende
8 days ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.
Anuradha chakrabarty
10 days ago
Very beautiful stitching service
m
Martiramo
22 days ago
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
S
Surinder prasher
25 days ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .
s
Sheetalap79
29 days ago
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
B
Bhakti sankhyan
about 1 month ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.