If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The fitting is good but I think the finishing coukd have been better. But in all it's a beautiful lehenga.
r
Richelleblanken
about 5 hours ago
The top is way too small! The measurements don’t make sense.
Hinaben patel
about 6 hours ago
Excellent customer service and loved my products. I want to thank Peter, for his excellent support and very helpful for my questions and concerns. Thank you Peter. I am very grateful 🙏 and satisfied for your support.
g
Girijavenu
about 8 hours ago
Color is completely different than what is shown in the picture and pallu stitch is very low quality and looks like a child stitch. Looks very cheap.
Shravani h
about 8 hours ago
I like the Saree blouse and saree peticoat, color and design I liked but the material quality is 1star less than expected.. overall satisfied with stitching and communication for stitching is best.
Rajinder bharaj
about 11 hours ago
Beautiful fabric with a lovely net design.
I had the blouse custom-stitched, and the fitting was excellent. The pleats on the saree were perfectly stitched in place. The service was fantastic — I’ll definitely be ordering again! The team is amazing and very responsive; if there’s ever an issue with the order, they go above and beyond to make it right.
a
Aayeshamk
about 11 hours ago
The shirt has multiple seams and stitched too many times. The lehnga does not fall very well and the side stitching is not good.
a
Aayeshamk
about 11 hours ago
The pants are uncomfortable and do not fit nicely on the waist due to the waist. There was a hole in the dupatta and the shirt.
A
Aysha irfan
about 13 hours ago
Great communication with the team, item arrived in good packaging and very quickly and is amazing quality
I have recommended to many friends for an upcoming wedding!
Why courier company charge from me 173 dhs cash ??
Rajini krishnan
6 months ago
reached on time as this my second purchase. The only set back is no one replies to my complain or enquiry.
s
Suesiri
6 months ago
Kurta I have bought is very comfortable and reasonably priced.
m
Makenzie444376821...
6 months ago
Team members were very helpful and the delivery came before time without any issues and damage, Good Job 👍
Hinaben patel
6 months ago
Excellent quality and love it.
b
Binalnayee
6 months ago
Clothes material is not great , looks little different than pic .
G
Archu1030
6 months ago
So beautiful
G
Rjoshi
7 months ago
I was simply amazed at the depth of details. Only if the lengha was a tad bit longer and waist smaller but there is nothing that can not be fixed quickly. This is a stunning piece
Aleen d
7 months ago
Very elegant, soft and beautiful, exactly like the picture
Poor service
App does not work
My delivery arrived 4 weeks late
B
Balamini bramat
18 days ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
about 2 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
G
Nirvana.9635
2 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
d
Deanashelpinghands
3 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
G
D.sabitha
3 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
G
Sarra.elkhatim
3 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
j
Jessyj
3 months ago
The material and the fit is perfect. Very good customer service.
Gurleen kaur
3 months ago
I really liked the color and the design - I think the lengha itself was a little big for me but I loved color - it was exactly like the picture
G
Bakhtar0
3 months ago
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.