If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The waist tie is cheap and does not match the material. Blouse is far too large and also I did not ask for blouse to be stitched.
The outfit is all creased and too big from waist.
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Ar.ritu
about 20 hours ago
I used this website for the first time and I loved it
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Ninanagi1
about 21 hours ago
The picture looks different it is not what expected
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Nithin
about 23 hours ago
Product is not the same as shown in the pic
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S4pna82
1 day ago
It’s a lovely outfit, just wish the top was a little bit longer
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Kimayanaidu
1 day ago
The quality is good, however it was delivery way past the date indicated and when trying to get ahold of the Mirraw team on whatsapp to figure out what is happening with the delivery no one responds which is frustrating.
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Sahaydarshna3
1 day ago
I really loved the outfit. It turned out exactly as it is in the picture..
Only the blouse stitching was not as expected.. i provided my correct measurements yet the blouse is loose on me.
Overall I loved mirraw
Lovely set! The charm is very beautiful! Good design and quality! Loving it! Thanks Mirraw!
RADHA
RADHA DIVAKARAN
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Radhadivakaran
7 months ago
The turquoise and pink saree,Firozi woven zari saree, the one I ordered has swans but the one I received has elephants! I will request you to get me to treat it as swans like best of both worlds! However , I decided to retain the same! The quality is definitely good!! Thanks!
RADHA
RADHA DIVAKARAN
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Viksri
7 months ago
Very beautiful dress stitched to measurements perfectly. Wonderful customer service and timely delivery
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Jyotisharma241990
7 months ago
As a same like picture
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Shilpan13
7 months ago
Product was good but as promised delivery was not done and I couldn’t make use of the outfit
The delivery date was 26/10 and was delivered on 05/11
Roochi joseph
7 months ago
Absolutely loved it and was up to my expectations. Will definitely order again
SR
Sroomanie ragnauth
7 months ago
I love this product it fits really well and the quality is good too.
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Dibeena pearl
7 months ago
Fits perfect
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Giradpatel
7 months ago
It is exactly as it is shown and the quality is great. I was worried about the fitting as most cloths from India are under sized but the fitting was also perfect. The quality of the sewing is also great. I will definitely shop here often.
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Centaurtwin
7 months ago
Very beautiful necklace and Jhumka set - even more beautiful in person. Packaging was intact and the order arrived on time. Looking forward to wearing it during this festive season. Recommend!
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
14 days ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
about 2 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
2 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
2 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
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D.sabitha
3 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
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Sarra.elkhatim
3 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
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Jessyj
3 months ago
The material and the fit is perfect. Very good customer service.
Gurleen kaur
3 months ago
I really liked the color and the design - I think the lengha itself was a little big for me but I loved color - it was exactly like the picture
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Bakhtar0
3 months ago
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.