If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Bit disappointed. Not like the picture. The skirt is very narrow as opposed to wide like picture and top is small. Quality is mediocre.
D
Diane gaechter
about 6 hours ago
Both items beautiful! They arrived several days before the estimated delivery date.
Thank you, Mirraw
m
Mojirayokazeem93
about 12 hours ago
I ordered two of this product but the second pants is not the same one is different and I send emails with the image of the pants and replied me just apologies. Am I not paying for it?
a
Azlinayy
about 14 hours ago
I thought I ordered a long sleeve, but a short sleeve came instead. Made it work. But other than that, it was all good.
a
Azlinayy
about 14 hours ago
Looked beautiful, n really appreciated the customer services when the tailor recommendations were made to my measurements,
K
Kajal patel
about 16 hours ago
Very responsive customer service. Very pretty; good quality product as described.
m
Marikaminnie
about 17 hours ago
I heard from someone that the garments are pretty big. I therefore contacted customer support and asked for a smaller size (XL- S). They granted my request, no extra charge. The garment made it here prior to the estimated delivery date. The garment fits perfectly.
a
Akivaaisrael
about 18 hours ago
Perfect came right before I needed it
s
Sidskumar1
about 20 hours ago
Very unhappy. It is NOT the color I ordered. I also paid extra for customization and requested sleeveless blouse. WHY is there sleeves on this blouse? I am very upset that Mirraw is not doing a good job on customer service. Why are you lying to the customer. I would like to file a customer complaint.
Can you tell me why the color of the outfit is different than what I bought.Color in my order is royal blue. Why does it show a different color of teal. I attempted on multiple occasions to inquire about color and sleeveless blouse but got no help.
G
Aruna.achiever
about 22 hours ago
The necklace was packed well and delivered without the damage.
Absolutely loved it and was up to my expectations. Will definitely order again
SR
Sroomanie ragnauth
7 months ago
I love this product it fits really well and the quality is good too.
D
Dibeena pearl
7 months ago
Fits perfect
g
Giradpatel
7 months ago
It is exactly as it is shown and the quality is great. I was worried about the fitting as most cloths from India are under sized but the fitting was also perfect. The quality of the sewing is also great. I will definitely shop here often.
G
Centaurtwin
7 months ago
Very beautiful necklace and Jhumka set - even more beautiful in person. Packaging was intact and the order arrived on time. Looking forward to wearing it during this festive season. Recommend!
G
Melek v13
7 months ago
I am very much glad with my choice.
The product looks as in the picture.
I like to buy from Mirraw shop on line 🌞
G
Lonawehr
7 months ago
I love my dress, and the quality is excellent. Thank you.
Priya vedaraman
7 months ago
Little tight but good material
A
Alison hudson
7 months ago
The items were exactly as described and the stitched option gave me benefit of 'made to measure'. Beautiful garments that are a perfect fit.
Communication with the Mirraw team was excellent throughout the process.
O
Oosha sirju mohammed
7 months ago
The upper arm was small. There was a slanted stitch on the sleeve from under the armpit going accross all the stiches on the sleeves. So I removed the thread to ease the fit only to ended up with a
space "hole" now under the arms.
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
G
Nirvana.9635
about 2 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
d
Deanashelpinghands
2 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
G
D.sabitha
2 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
G
Sarra.elkhatim
2 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
j
Jessyj
3 months ago
The material and the fit is perfect. Very good customer service.
Gurleen kaur
3 months ago
I really liked the color and the design - I think the lengha itself was a little big for me but I loved color - it was exactly like the picture
G
Bakhtar0
3 months ago
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.
p
Pareeg
3 months ago
Excellent service. The blouses were stitched very well. Overall, happy with my shopping experience and will order more outfits in the future