If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Worst ordering experience I have ever had in my life. Turned up about two months of painstaking back and forth. I don't think it would have ever arrived or ever would have got a refund if I didn't nag them every single week. I can't give my true thoughts on the garment because it is tainted with hate for the customer service I received. However, I can honestly say the garment has been cut squinty at the front on the waist. It is visibly unlevel from right to left which was hugely disappointing after the length of time I waited for this. Never ever again
R sanghvi
about 3 hours ago
Even more beautiful in person. Highly recommend. Great intricate work and good material
s
Sujatadv34
about 4 hours ago
Beautiful dress .. color bit lighter not exactly as in the pic
s
Sujatadv34
about 4 hours ago
By mistake chosen extra large so had to return but nice dress
s
Sujatadv34
about 4 hours ago
Nice dress .. as expected 😍
ks
Kazi sadia
about 6 hours ago
The threading of the beads looks fragile and the actual colour is lighter than the picture.
Jas panue
about 8 hours ago
The stitching was immaculate perfect the material was as per description quality was fantastic very highly recommended. Already ordered another two pieces.
M
Monisha khilochia
about 8 hours ago
Very nice
r
Ritak321
about 22 hours ago
Very easy to wear. Looks just like the images. Light weight and a perfect fit
r
Ritak321
about 22 hours ago
The suit is exactly like the picture and it is soft meterial. Good fit
The dress is beautiful but there is a little hole by the sleeve, I was upset when I saw it because I knew the person that did it show it and decided to pack it like that.
c
Chanroberge
7 months ago
Beautiful dress and quality is quite good
G
Mrunalheble5
7 months ago
Good
a
Alicesomy
7 months ago
Only missing blouse pieces for navy blue cotton saree
M
Manohar pitta
7 months ago
Material is nice
s
Sonia17gal
7 months ago
I am very unhappy with the cost when other websites are selling it for so much cheaper. I regret buying this product from your website now. I’ve been cheated!
G
E lievre
7 months ago
I really like it. The material is really good quality and the stitching measurements are perfect.
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
7 days ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
10 days ago
Bought white lehnga. Nice stitching, fitted well,
s
Svarghese316
14 days ago
Great job on customization! Love the fitting.
Eliza manoj
about 1 month ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
p
Parvathysn5
about 1 month ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
about 2 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
S
Shalini baronia
about 2 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.