If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Good customer service.
Nice fabric and fit.
Arrived in good time
k
Kumarsharmila24
8 months ago
Loved it
Nasima mahmood
8 months ago
I got what I expected
j
Jessyjosephann
8 months ago
I received the product earlier than the expected date . The quality of the products is good . Thank you
Rozario aurni
8 months ago
Extremely good products packaging and fits me well💙
s
Swadesh29
8 months ago
Should have provided a pouch or something to keep the set.
G
Nurashanurasha504
8 months ago
The dress is really beautiful and the order is come one time so yeah thank you so much loves 🫶🏻❤️
p
Praveena.madhavan
8 months ago
Really amazing service and a lovely dress
o
Oopjius
8 months ago
The dress is beautiful but there is a little hole by the sleeve, I was upset when I saw it because I knew the person that did it show it and decided to pack it like that.
Purchased a net lehenga in September. Stitching 10 on 10. The fitting was perfect. Thanks Khushboo.
Chetna - citrā sa...
1 day ago
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
s
Schaumoo
1 day ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
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Gillk2078
11 days ago
I appreciate the excellent customer service received, and nice tailoring
A
Archana vedwal
13 days ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
13 days ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
13 days ago
Happy with stiching.perfect fit.
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Sotiende
20 days ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.
Anuradha chakrabarty
21 days ago
Very beautiful stitching service
m
Martiramo
about 1 month ago
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.