If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
My initial order of this product was Canceled by Mirraw (embroidery did not pass Quality Check) and was shipped back to the Vendor. However, I love it mostly for the hard-to-find tiered skirt and the dupatta, so I was willing to purchase it even if the embroidery was not complete (or whatever the specific issue was). When I received it, it looks complete to me -- very lovely with no issues I can detect at a glance. Thank you so much from your new happy customer!
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Jyoti raina
about 6 hours ago
Some loose threads which needed trimming but overall excellent
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Emilie.ellapen
about 11 hours ago
The lehenga is very beautiful ! Perfect !!!
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Rmraju1982
about 13 hours ago
So happy with the product and it's material ,it is the right size and thank you so much
Jerusha ravii
about 20 hours ago
Stitched really well but a bit short on the back even though I gave measurements that were longer then needed.
Also delivery and communication was really bad and delivery was over 3 weeks late.
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Reshma punjabi
1 day ago
Colour of product image is different to what I received, but still pretty.
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Ashwini kaluskar
1 day ago
I ordered this Lehenga for my daughter. It arrived before the scheduled delivery, packaging was very good , material and embroidery quality is extremely good. We are very happy with the dress.
I ordered a Lehenga a few weeks ago that was stitched by Vaishnavi. I gave her rough measurements as I am not a professional at measurements and she suggested a few changes that made a wonderful garment. The stitching was perfect and fit like a glove, for only being able to look at my daughter through pictures and through the chat she did a spectacular job.
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Jennymathai
6 days ago
I live in Germany and I am very happy about the dress , the service and the friendly people , working there . Everything went very well . And I will Order again . Thank You very much
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Pinto.wilma8
8 days ago
Purchased a net lehenga in September. Stitching 10 on 10. The fitting was perfect. Thanks Khushboo.
Chetna - citrā sa...
8 days ago
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
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Schaumoo
9 days ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
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Gillk2078
18 days ago
I appreciate the excellent customer service received, and nice tailoring
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Archana vedwal
21 days ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
21 days ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
21 days ago
Happy with stiching.perfect fit.
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Sotiende
28 days ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.