If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Very unhappy that my product took more than two and a half months to be delivered, it was meant for a wedding in April and I received it two weeks after the wedding. I had to keep following up or no one would get back to me
k
Katgrad2006
about 10 hours ago
The fabric is beautiful and the clothes fit, but the stitching is weak on the skirt and the stitched loops on the halter top
Y
Yogni prasad
about 12 hours ago
Happy
Aghalya ganesh
about 15 hours ago
Fits perfectly for a 7months baby.
Aghalya ganesh
about 15 hours ago
The button of the blouse has fallen down immediately sfter unpacking. Very dangerous if you consider that its baby wesr. They could choke on them
t
Tareshh
about 16 hours ago
Beautiful
c
Christina.marquis
about 19 hours ago
Got what I expected
S
Sankari mukherji
1 day ago
I love it!
S
Sankari mukherji
1 day ago
The saree is lovely, but I find the jari work too glossy!
Marvelous ! Even better than on the photo, its just stunning!
m
Mkumarimall
18 days ago
I loved the outfit! Although I had to wait a while to receive the item. Other than that I'm happy with the dress
s
Sonydee28
18 days ago
Good stitching, fits perfect
G
Malikahsalehakhan
20 days ago
it was perfect, the colour was a bit different to what i was expecting but overall it was perfect
a
Anissachaib26
22 days ago
Beautiful dress ! They expedited my package that was for a wedding tomorrow. Thank you so much
s
Siluvairichard1943
29 days ago
Good. But little expensive than other companies.
V
Varsha singh
about 1 month ago
Loved the color. But again the embroidered portion was not finished well from inside.
G
Dhanyasindo
about 1 month ago
I didn’t get the order on time ,It was 3 days late.I got the item one day after my function.I am very disappointed on that but the salwar is beautiful.
my order is M890640049
One of my White Woven silk saree is short by 48 inched and can not wear at all.
I hope Mirraw will take care of this issues and deliver the right one.
Waiting for their reply
G
Pritasha1234
about 2 years ago
Poor customer service..communication breakdown among agents...very very disappointing..had ordered my item way in advance but now too late to reorder as customer service agents lied abt item being stitched and will be delivered as soon as done throughout and now telling me they can't...
D
Deb clarke
about 2 years ago
My review automatically put in a star rating. It should be ZERO stars.
100% Money Back Guarantee??????
This is a disingenuous statement!
Sizes are inaccurate - ordered 2 boy's Kurta outfits. Ist one a little snug. Ordered next size up - no significant size change.
Second outfit has a stain in the front. Mirraw will not reimburse me even though it has this major flaw.
I am out $82(US) for two outfits that are not usable to me.
Be aware - shipping an item back is cost prohibitive. It would cost me $47 to ship back the 1st outfit that cost $41!
DO NOT PURCHASE from Mirraw.
s
Syedrizvi5
about 2 years ago
I ordered a Paisley Neckline Kundan set back in January. It should have a necklace and the earrings. The earrings were missing from the order and even after sending several emails, almost three months later, the earrings have not been delivered.
Customer service is terrible and I may never order again.
s
Sampatel1954
about 2 years ago
I have very bad experience with .customer service is very poor .product quality is very poor.I return the product and it has taken more than 20 days to get refunded after I dispute the charges with PayPal
P
Priti sharma
about 2 years ago
Mirraw is the worst service I have ever received. My order address was updated to a random address in NZ by their customer representative while I live in Singapore. I have asked for a refund 5 months ago, still no response. They are worst. M298729745
K
Krishna bhagavatula
about 2 years ago
Hello,
The quality of the saree is horrible! Not to mention the blouse quality and stitching. No liner was included and blouse color does not even match with the saree. Extremely disappointing.
NAVY BLUE GEORGETTE SAREE WITH FANCY LACE AND BLOUSE PIECE M3517453
G
Anisa411
about 2 years ago
Beautiful Products! Poor International Service. Wrong invoices are sent internationally sending taxes and duties fee more than three times the cost of the items.
Promises are being made to send correct orders and it is not be shipped. Mirraw's team is not responding to emails and not refunding for purchases made.
Poor International Service