If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Bangles look exactly like in the pic. Quality seem good.
Pranay gaikwad
about 3 hours ago
Nice.
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Ckmiyer
about 5 hours ago
Thank you I received the order, but one side it looks unshape compared to other side* I have already one from Nepal bigger than this with gold covered * I shall try to modify to cover the in gold*
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Shiva.isms
about 6 hours ago
Very scratchy material. Sizing was much too big. Pants look miscolored with the top, and rather than direct embroidery , there are net patches on the legs.
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Neetu gill
about 11 hours ago
This was my third time ordering from mirraw. Quality of fabric was good, stitching was perfect and the person in charge of stitching was very humble and experienced. Looking forward to order more from mirraw.
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Summerweeks13
about 13 hours ago
I really like it. The outfit is very pretty
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Marianne la nasa
about 21 hours ago
The stitch work on the top is beautiful and I love the rest of the material!
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Heli.shukla
about 22 hours ago
It’s small
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Mailtopurvi
1 day ago
Its not like in picture, poor quality, zari sticking on body, cheaper material, in picture looks like threaded work, but its shiny golden zari that stick to body. Not worth the price plus shipping costs
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.
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Anjali patel
about 1 month ago
good collection and timely delivery.
Sonali khandelwal
about 2 months ago
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
2 months ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
4 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
4 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
4 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
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D.sabitha
4 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
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Sarra.elkhatim
5 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
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Jessyj
5 months ago
The material and the fit is perfect. Very good customer service.