If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I wasn’t too happy with the colour, the red wasn’t as poignant as the photo. Particularly the blouse, there was a difference in colour between the photo and original.
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Balachandrans2000
about 2 hours ago
Good quality product
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Vincentmini77
about 4 hours ago
Good package , excellent service
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Navbhatti21
about 15 hours ago
Beautiful Sharaara ! Totally loved the colour and fitting , it looks stunning .
Was expecting a bit better dupatta but still it’s absolutely stunning
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Syeda begum
1 day ago
overall good experience
Swapna ajay
1 day ago
The lehenga is beautiful with perfect stitching.
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Tiare62
1 day ago
This was also a nice item, I`M happy with it! shipped all the way to Europe, there were no problems.
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Tiare62
1 day ago
Both items I received was good, I have nothing to complain about. I will come back to buy more later.
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Nicks0001
2 days ago
Beautiful suit and really nice embroidery.
Prakash krishna m...
2 days ago
Poor Delivery System .. Extremely late
Customer Service Very.. There was no attempt to Expedite Delivery …
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
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Surinder prasher
about 1 month ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .
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Sheetalap79
about 2 months ago
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
about 2 months ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
about 2 months ago
Bought white lehnga. Nice stitching, fitted well,
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Svarghese316
about 2 months ago
Great job on customization! Love the fitting.
Eliza manoj
3 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
3 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
3 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
3 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.