If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The stitching was good, but my measurements were wrong for blouse so it didn’t fit.
m
Mayna30
about 1 hour ago
The fit was good, the colour and style exactly as pictured
G
Ksunil911
about 5 hours ago
This is also perfect and stuff is so good and size is perfect
G
Ksunil911
about 5 hours ago
This is also good but lehnga is not so good but it's okay
G
Ksunil911
about 5 hours ago
This suit is so beautiful and size is perfect and stuff is very nice
h
Hina.mistry
about 5 hours ago
I requested no cancun but again outfit came with lots of cancun which I now need to get removed and have the lengths tailored again. It would be better if the tailor only put in the one thin cancun to give the outfit shape and not too much to make it look puffy.
FW
Frauke wong
about 6 hours ago
I am German, living in the UK. I am invited to a wedding in India and need this outfit as a wedding guest. The dress is exactly like the picture and fits really well, not too tight. I bought two others from a shop in Birmingham that were altered to measure, but the one from you is superior. I can put it on myself and where the ones from the UK have zips to close the tops (that get stuck) yours have hooks like a western wedding dress. No loose threads etc. it came vacuum packed (very clever for posting!!) but the material was quite ok after just hanging it up.
My Indian friends are impressed and one has asked for the details of your shop already!!💕
Got my delivery in time, I liked the quality of the dress and how it looks, will buy more dresses from here in the future and I hope it comes in the same quality
b
Bindushar3
19 days ago
Nice and customer service for stitching was excellent her name was kushboo
D
Deepika khandelwal
22 days ago
Nice quality
G
Pnkasturey
about 1 month ago
Very nice flow of anarkali. Comfortable fitting. Elegant piece.
ND
Nina dhokia
about 1 month ago
The packaging is so tight, there is fear of cutting into the fabric. May be loosens the outer package.
Also can you make semi stitched clearer as to what that actually means.
G
Sandrag567
about 1 month ago
Beautiful
Anusyia sangaran
about 1 month ago
Very good quality
G
Singhseetha13
about 2 months ago
Timeous delivery, love the outfit, thank you so much. Will definitely recommend.
I live in Germany and I am very happy about the dress , the service and the friendly people , working there . Everything went very well . And I will Order again . Thank You very much
G
Pinto.wilma8
5 months ago
Purchased a net lehenga in September. Stitching 10 on 10. The fitting was perfect. Thanks Khushboo.
Chetna - citrā sa...
5 months ago
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
s
Schaumoo
5 months ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
G
Gillk2078
5 months ago
I appreciate the excellent customer service received, and nice tailoring
A
Archana vedwal
5 months ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
5 months ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
5 months ago
Happy with stiching.perfect fit.
G
Sotiende
5 months ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.