If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Press button was expected and is slightly loose
Overall good
G
Vaishu11
about 2 hours ago
Stitching is nice. It is slightly loose and expected press buttons on shoulders which is missing. Overall I am very much satisfied
a
A metzmacher
about 4 hours ago
Very disappointed that no attention was paid to the way that I wanted the back stitched.
G
Baibagricute
about 7 hours ago
Thank you so much for a fantastic customer service. I am very happy with the quallity of the dress. My only issue is the colour, as it is different than I expected. The lighting in the photos makes the dress look pink redish, but in reallity it is more pink purplish.
Naraisha seecharan
about 7 hours ago
Lovely outfit, highly recommend this!
Naraisha seecharan
about 8 hours ago
This outfit fit perfect, does not come with a pants.
G
Diyak88
about 8 hours ago
It was a lastminute order for Diwali, i spoke to customer service and they made sure i receive the item on time. Very pleased. Will order again
A
Anna gottardi
about 10 hours ago
I requested 31 inch waist so that I could wear the skirt above my navel. The stitching team ignored my request and added 4 extra inches to the waist. The waist is so large, I have to pull the drawstring super tight just to keep the skirt from falling down. Also, I requested NO can-can but they still added can-can.
Product quality is very good, stitching was perfect. Excellent service!
A
Anjali patel
4 months ago
good collection and timely delivery.
G
Nirvana.9635
7 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
j
Jessyj
8 months ago
The material and the fit is perfect. Very good customer service.
Gurleen kaur
8 months ago
I really liked the color and the design - I think the lengha itself was a little big for me but I loved color - it was exactly like the picture
G
Bakhtar0
8 months ago
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.
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Pareeg
8 months ago
Excellent service. The blouses were stitched very well. Overall, happy with my shopping experience and will order more outfits in the future