If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
J'ai commandé 3 tenues qui sont vraiment magnifiques, merci beaucoup.
Mithila rahman
5 months ago
I am very pleased with my oder. The fitting was absolutely perfect, and the packaging was excellent. I also appreciate the great customer service throughout the process. I would definitely recommend.
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1mayanbelle
5 months ago
After ordering from Andaaz Fashion and losing my money I was afraid to try Mirraw. But I am so glad that I did. The outfit was made to look like the picture of what I ordered. The stitcher worked with me and made my outfit. It fit perfectly, the length was perfect for my height. I was so pleased, I ordered another outfit. I will definitely order again from Mirraw.
Pranay gaikwad
5 months ago
ok
Akshita gopinath
5 months ago
Excellent, excellent, excellent on all fronts. While the initial order placement was a bit shakey, we had a lovely client manager (Peter), who kept me assured and informed about my order. It was a custom stitched lehenga and the material and stitching was so amazing, I’m truly shocked. I feel so happy writing this not only because I’m happy with the product but the team was sooooo great. From Peter to the stitching team.
I now have my official wedding and celebrations website forever!! Next up I’ll try the jewellery too.
Shoba ramesh
5 months ago
I give a 5 star rating to the fabulous prices, fantastic quality, and totally unmatched customer service I received from Mirraw. I shopped for my family during their Sankranti and Ramadaan sale and some of the items I ordered turned out smaller than I had expected. It was clearly my problem because I had not measured the exact chest/waist/hip measurements correctly. I contacted Harsh at the California call center and he immediately stepped up to work my returns and exchanges with the sizes that worked for me. He showed great empathy and professionalism which made me go out and buy more from them. My money did not go waste one bit and he ensured that I had a pleasurable experience. Thank you Harsh and fhank you Mirraw 😊
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Kdeeksha22
5 months ago
nice experience
Honey k
6 months ago
They stitched all my salwar kameez perfectly to the measurements and the models given. They did it quick and on time for my occasion. So very satisfied.
Shirley pulickan
6 months ago
Received the saree I ordered. Very beautiful. Love getting sarees from here.
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Soumyapramod143
6 months ago
It was one of my best purchases. Standard quality . Stitching was perfectly fine. 100% worth for the price. I am extremely happy with the customer services ..Thanks to Mirraw ❤️