If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
about 9 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 9 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
about 9 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 9 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
about 9 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
about 9 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 10 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
I have been a Mirraw advocate for many years. However my most recent order was not as smooth as before. I had delays in delivery of at least 2weeks. Then the stitching had been done inaccurately and in a rush perhaps.
I'm sharing this ad a concern, hoping for this to be a one off scenario
J
Jalpa patel
6 months ago
I am giving 3 starts as the blouse stitching was exactly what I asked for. The lehenga in the picture is not what you get. Always see the description if the flare is 3.5 it will be 3.5 mts. I specifically asked in custom design to stich 5 mts but it still came as 3.5mts. I was disappointed as it was for the occasion and I could not flaunt the lehenga the way I have imagined.
G
Adcwrittenmocktest
7 months ago
I have still not received my order. It's been 23 days since I have placed the order and considering that you guys are situated in Lower Parel delivery to Malad is taking an awfully long time.
I have a wedding to attend in first week of December and If you won't be able to deliver the order by that time then might as well you keep the dresses yourself.
Its very upsetting and disappointing that I have to follow up literally every week to know the status of my order.
M630805935
G
Rinkykh
7 months ago
It's beautiful lahenga, the stitching lady Tahira she is perfect taking measurements on chatting & giving valuable suggestions. Perfect fit .
only dupatta is half of width.
I will recommend Mirraw stitching team to my friends & give it 5 stars .
R
Rita laljie
7 months ago
Love all the jewelry and sarees, just as I expected. Thanks very much 🙏🌷
Shanti subra
7 months ago
I bought a saree online looking at the colour and the blouse print.. But when I wore it was totally abysmal... the saree is joined at the beginning with plain cloth without border and the total length of the saree is not even 5 mtr and I could not keep pleats at all. I took it out on Diwali day to wear the new one, but was totally disappointed and embarrassed as well. Very Bad.. Its a big mistake and a kind of cheating the customers.
h
Hemasamind
7 months ago
What is shown in the image versus what is sent to me was so different and disappointing
G
Kumar ashneel
7 months ago
Excellent stitching
T
Tanya porter
7 months ago
Love this Saree. Well stitched and beautiful.
a
Avy.cutie
7 months ago
I have received the most beautiful dresses there can be. Would like to have space to send pictures :)