If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I am very happy with this product as delivered. It is of good quality and beautiful just as described. It arrive on time and as expected.
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Rita grullon-pingon
about 8 hours ago
The product is beautiful and well made. It arrived in time as expected. There is a small issue. The pants have what appears to be several grease stains on the front. I will have to take them to a dry cleaner to see if the stains can be removed.
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Saboridas
about 9 hours ago
The product is glittery which my daughter preferred and she is comfortable in it
Vanessa dhillon
1 day ago
Vaishnavi Went above and beyond to make sure this dress was of high quality and shipped on time. I was impressed with the customer service from Mirraw. They are very knowledgeable and were very helpful to me!
Vanessa dhillon
1 day ago
Fit beautifully! Vaishnavi Was incredibly helpful with making sure the dress arrived on time and in high quality. I can’t thank them enough for the gorgeous dress. Thank you!
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Margaret warner
1 day ago
Beautiful looking outfit, heavier embroidery work than I was expecting. However still very nice. The communication was good.
Timeous delivery, love the outfit, thank you so much. Will definitely recommend.
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Tasnimrashid511
19 days ago
Amazing
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Nivethasaki24
22 days ago
I was really happy with the product and it’s my first order. Planning to buy more . Super satisfied purchase.
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Krishna persaud
24 days ago
I was very impressed, first time of buying this type of outfit online, actually first time I will be wearing one and it fit perfectly. Will see me again and will refer this site. Thank you.
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Gayathri334
27 days ago
Good quality
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Shashi.sharma.aon
29 days ago
Beautiful product. Nicely stitched according to measurements. Thank you 🙏
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Sasirekha murugan...
about 1 month ago
Totally satisfied with team Mirraw. Exceptional customer service. Thank You!
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
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Surinder prasher
5 months ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .
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Sheetalap79
5 months ago
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
5 months ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
5 months ago
Bought white lehnga. Nice stitching, fitted well,
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Svarghese316
5 months ago
Great job on customization! Love the fitting.
Eliza manoj
6 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
6 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
6 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
6 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.