If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Vaishnavi Went above and beyond to make sure this dress was of high quality and shipped on time. I was impressed with the customer service from Mirraw. They are very knowledgeable and were very helpful to me!
Vanessa dhillon
23 minutes ago
Fit beautifully! Vaishnavi Was incredibly helpful with making sure the dress arrived on time and in high quality. I can’t thank them enough for the gorgeous dress. Thank you!
MW
Margaret warner
about 1 hour ago
Beautiful looking outfit, heavier embroidery work than I was expecting. However still very nice. The communication was good.
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Sherinksamuel
about 1 hour ago
All good
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Joyab4127
about 24 hours ago
I received my saree and blause and the fitting of my blause has been very nice.
Madhavi masrani
1 day ago
Good quality
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Rinabawa
1 day ago
Thanks khushboo I really like my lehengas top it fits perfect and the bangles are beautiful and thanks Mirraw team for your support too
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Emmagbridge
1 day ago
Speedy delivery, the set is well-made and good quality. Large range of sizes and lovely items for various occasions, will be recommending!
Timeous delivery, love the outfit, thank you so much. Will definitely recommend.
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Tasnimrashid511
18 days ago
Amazing
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Nivethasaki24
21 days ago
I was really happy with the product and it’s my first order. Planning to buy more . Super satisfied purchase.
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Krishna persaud
23 days ago
I was very impressed, first time of buying this type of outfit online, actually first time I will be wearing one and it fit perfectly. Will see me again and will refer this site. Thank you.
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Gayathri334
26 days ago
Good quality
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Shashi.sharma.aon
28 days ago
Beautiful product. Nicely stitched according to measurements. Thank you 🙏
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Sasirekha murugan...
about 1 month ago
Totally satisfied with team Mirraw. Exceptional customer service. Thank You!
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
5 months ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
5 months ago
Bought white lehnga. Nice stitching, fitted well,
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Svarghese316
5 months ago
Great job on customization! Love the fitting.
Eliza manoj
6 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
6 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
6 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
6 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.