If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Exactly as pictured. Good quality. The downside is that the order takes a very long time to arrive. I had to wait three weeks. But otherwise, I'm very satisfied with the customer service. They respond to messages promptly. The customer service is so understanding.
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Smannaru8
33 minutes ago
This Saree is beautiful. It is so vibrant. The blouse was stitched with craftsmanship.
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Smannaru8
35 minutes ago
The Saree was neatly packed with the underskirt. Also, this company took my call late at night to confirm my measurements. Excellent service.
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Smannaru8
37 minutes ago
The stitching was well done.
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Pranatijohnson
about 4 hours ago
This one is pretty and fits fine.
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Pranatijohnson
about 4 hours ago
Love the fit and color.
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Pranatijohnson
about 4 hours ago
Ordered the same size for all four items. Two are too big and the other two fit fine. Not delivered on time.
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Jenesha seeban
about 9 hours ago
it took forever to get this garment but i love it
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Pkbahra66
about 10 hours ago
The anklets are beautiful- even better than I thought they would be - looking forward to wearing them at my daughter’s wedding - very good value for money
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Mpatel1951
about 12 hours ago
I am very pleased about the fitting and the out fit. Thank you for helping
I am giving 3 starts as the blouse stitching was exactly what I asked for. The lehenga in the picture is not what you get. Always see the description if the flare is 3.5 it will be 3.5 mts. I specifically asked in custom design to stich 5 mts but it still came as 3.5mts. I was disappointed as it was for the occasion and I could not flaunt the lehenga the way I have imagined.
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Adcwrittenmocktest
8 months ago
I have still not received my order. It's been 23 days since I have placed the order and considering that you guys are situated in Lower Parel delivery to Malad is taking an awfully long time.
I have a wedding to attend in first week of December and If you won't be able to deliver the order by that time then might as well you keep the dresses yourself.
Its very upsetting and disappointing that I have to follow up literally every week to know the status of my order.
M630805935
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Rinkykh
8 months ago
It's beautiful lahenga, the stitching lady Tahira she is perfect taking measurements on chatting & giving valuable suggestions. Perfect fit .
only dupatta is half of width.
I will recommend Mirraw stitching team to my friends & give it 5 stars .
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Rita laljie
8 months ago
Love all the jewelry and sarees, just as I expected. Thanks very much 🙏🌷
Shanti subra
8 months ago
I bought a saree online looking at the colour and the blouse print.. But when I wore it was totally abysmal... the saree is joined at the beginning with plain cloth without border and the total length of the saree is not even 5 mtr and I could not keep pleats at all. I took it out on Diwali day to wear the new one, but was totally disappointed and embarrassed as well. Very Bad.. Its a big mistake and a kind of cheating the customers.
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Hemasamind
8 months ago
What is shown in the image versus what is sent to me was so different and disappointing
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Kumar ashneel
8 months ago
Excellent stitching
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Tanya porter
9 months ago
Love this Saree. Well stitched and beautiful.
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Avy.cutie
9 months ago
I have received the most beautiful dresses there can be. Would like to have space to send pictures :)
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Prarthana jani
9 months ago
Love all the products and services! Mirraw makes it easy to select, custom stitch and delivers the products timely! Thank you, Mirraw!!!