If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Saree quality is poor. Cheap . This is not a $100 product, I paid . Bangles size was 2.4 . I received 2.1 . I can’t use that.
Sandhya dhacka
about 5 hours ago
Great products
a
Aarushi.guin
about 6 hours ago
The color is more dull than the image, and the package smelled like fish and plastic when received. Otherwise everything was good.
n
Noorieahsan
about 7 hours ago
Product different from image, said it was off white . It's more gold & isn't as nice as it looks on image
s
Salazar.melany
about 8 hours ago
Superó mis expectativas y la talla me quedó perfecta! Estoy super feliz con mi compra!
s
Salazar.melany
about 8 hours ago
Es más bello en persona! La calidad me sorprendió y lo mejor fue el precio!
1
11ndu1964
about 10 hours ago
I felt the material is low quality. Not as described in the write up. The outfit is not worth the original price of > £100. The sewing of the suit is below average
s
Sadafmahmud
about 16 hours ago
The product didn’t turn out to be as expected
k
Kripashah2000
about 20 hours ago
Probably the best thing ive ordered in my life! Amazing quality and the colour is gorgeous in person.
k
Kripashah2000
about 20 hours ago
Love this material, colour and design. Really happy with it.
I have received the most beautiful dresses there can be. Would like to have space to send pictures :)
P
Prarthana jani
9 months ago
Love all the products and services! Mirraw makes it easy to select, custom stitch and delivers the products timely! Thank you, Mirraw!!!
Nancey peter
9 months ago
The size fits perfectly. However, the prices have been significantly raised, making it too expensive for my taste. The quality isn’t what it used to be, and the attention to detail isn’t as clean as before. The pants of Anarkali Suits are useless
S
Shalu kumar
9 months ago
Waiting for item to arrive-order numberM927811180 .Expected delivery date 21 October. On tracking its in London from last 10 days waiting for connection. Tried to contact customer service in UK, no response on the phone line. Worse customer service.
M
Malathy srinivasan
9 months ago
Mirraw made a terrible mistake with the stitching.I have called them so many times. They have the proof. They know they made a mistake.Yet they will not refund the money or rectify their mistake.
hope your order fits you right. Otherwise good luck. My order was also old material
It has been nearly a month and still waiting.
Mala Srinivasan USA
Kiran dixit
10 months ago
I have same experience like Malathy. I also live in USA. I ordered two salwar kameez and one imitation jewellery. One of the dress and jewellery were fine. But the size mentioned on the website for other dress was inaccurate. The site mentioned size 36 but when I received the product it was too tight. It was down to at least 3-4 inches and there was no margin so that I could loose it and use the dress. I send an email and receive the reply in a timely manner. Vicky was the guy who was very positive and asked me in the first email to send pics. I send the pics as requested to mcare@mirraw team. After that, they just ghosted me and did not care to reply even after reminder email. Now the 7 days of return period is over. If its late or you are not willing to take back the item , at least let me know. This is so rude and unprofessional. I was a regular customer but not any more.
s
Sclara83
10 months ago
I have received partial order. I bought Saree price is 53 pounds. There was no notification of my items getting cancelled and I have not received any refund for cancelled items as well. Very poor customer service. If customer service is not taking any action I will take action.
Manisha patel
10 months ago
I have order couple orders. If order has any issue,there is no solution. The USA phone does NOT go through. Email does not help. One of my order over $327.00 has no shipping charges but when I am receiving delivery UPS is asking $78 for delivery and they took back the goods.