If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Disappointed that the back on the kameeze is not lined. The duppata is not as long as it should be for such elegant suits.
b
Bkdhalu
about 5 hours ago
Beautiful silky fabric. It is made well. The kameeze is lined with nice soft fabric. Beautiful colours,
b
Bkdhalu
about 5 hours ago
The fabric is soft and comfortable.
The trousers is made with half belt and half elastic therefore no gathers on the tummy.
b
Bkdhalu
about 5 hours ago
It would have good if the kameeze was lined. The duppata fabric is not soft and it has a very strong smell not sure if it is the dye or the type of fabric. It was packed separately therefore the whole suit does not smell.
s
Singadia
about 6 hours ago
Will have to see how it washes
G
Vaishu11
about 8 hours ago
Press button was expected and is slightly loose
Overall good
G
Vaishu11
about 8 hours ago
Stitching is nice. It is slightly loose and expected press buttons on shoulders which is missing. Overall I am very much satisfied
a
A metzmacher
about 10 hours ago
Very disappointed that no attention was paid to the way that I wanted the back stitched.
G
Baibagricute
about 13 hours ago
Thank you so much for a fantastic customer service. I am very happy with the quallity of the dress. My only issue is the colour, as it is different than I expected. The lighting in the photos makes the dress look pink redish, but in reallity it is more pink purplish.
I bought an amazing pista salwar amd an orange kurta. The quality is amazing and the delivering was so fast, considering it was coming all the way from India to Ireland!
I will definitely shop here again and share this shop with my friends!
n
Nzansary
over 1 year ago
Amazing customer service and quality! I am extremely satisfied with the products I received. Right from ordering to receiving the package the team was always there to help me. Best online shopping experience I ever had! I Don’t have to look for any more online stores other than Mirraw now. Thanks a lot Mirraw! Best Regards from Canada!!
r
Rukayahassan06
over 1 year ago
Very good. Got the dresses for my brothers wedding and it looked very good. Customer service was good for changing the measurements and colour of dresses. Recommend
Sztorcsushma
almost 2 years ago
was very impressed with the quality of the lenghas I ordered We had three lenghas with custom stitching that I was initially hesitant about. Ruchira from the stitching department went above and way way beyond to communicate with me to model how to take measurements and gave suggestions when the measurements I had sent were wrong. She worked with me professionally over several days to get my order just right. Ruchira even called me to confirm the measurements.
I cannot emphasize how well the lenghas and Cholis fit. Ruchira did all of this with utmost courtesy and patience. Based on this response from Ruchira several other orders from myself and friends were placed. For this same order, the sherwani they sent us ( not the stitching department) was the wrong size. Customer response was prompt and they said they will be shipping the correct size sherwani no additional cost to us. Happy customer.
Anju purty
almost 2 years ago
Great product
Loved it
p
Perveenlakhani786
about 2 years ago
Ruchira customer service is the best !
I’m Amazed !
Good work !
Thanks
G
Keara5233350616 m...
about 2 years ago
Satisfied with the items received
SB
Shruti bhalerao
about 2 years ago
beautiful dress
Truptipatel040
about 2 years ago
very happy with Quality of vsaree india thats show as per images of saree