If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Vaishnavi Went above and beyond to make sure this dress was of high quality and shipped on time. I was impressed with the customer service from Mirraw. They are very knowledgeable and were very helpful to me!
Vanessa dhillon
about 1 hour ago
Fit beautifully! Vaishnavi Was incredibly helpful with making sure the dress arrived on time and in high quality. I can’t thank them enough for the gorgeous dress. Thank you!
MW
Margaret warner
about 2 hours ago
Beautiful looking outfit, heavier embroidery work than I was expecting. However still very nice. The communication was good.
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Sherinksamuel
about 2 hours ago
All good
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Joyab4127
1 day ago
I received my saree and blause and the fitting of my blause has been very nice.
Madhavi masrani
1 day ago
Good quality
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Rinabawa
1 day ago
Thanks khushboo I really like my lehengas top it fits perfect and the bangles are beautiful and thanks Mirraw team for your support too
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Emmagbridge
1 day ago
Speedy delivery, the set is well-made and good quality. Large range of sizes and lovely items for various occasions, will be recommending!
Timeous delivery, love the outfit, thank you so much. Will definitely recommend.
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Tasnimrashid511
18 days ago
Amazing
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Nivethasaki24
21 days ago
I was really happy with the product and it’s my first order. Planning to buy more . Super satisfied purchase.
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Krishna persaud
23 days ago
I was very impressed, first time of buying this type of outfit online, actually first time I will be wearing one and it fit perfectly. Will see me again and will refer this site. Thank you.
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Gayathri334
26 days ago
Good quality
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Shashi.sharma.aon
28 days ago
Beautiful product. Nicely stitched according to measurements. Thank you 🙏
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Sasirekha murugan...
about 1 month ago
Totally satisfied with team Mirraw. Exceptional customer service. Thank You!
J'ai commandé 3 tenues qui sont vraiment magnifiques, merci beaucoup.
Mithila rahman
about 1 year ago
I am very pleased with my oder. The fitting was absolutely perfect, and the packaging was excellent. I also appreciate the great customer service throughout the process. I would definitely recommend.
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1mayanbelle
about 1 year ago
After ordering from Andaaz Fashion and losing my money I was afraid to try Mirraw. But I am so glad that I did. The outfit was made to look like the picture of what I ordered. The stitcher worked with me and made my outfit. It fit perfectly, the length was perfect for my height. I was so pleased, I ordered another outfit. I will definitely order again from Mirraw.
Akshita gopinath
about 1 year ago
Excellent, excellent, excellent on all fronts. While the initial order placement was a bit shakey, we had a lovely client manager (Peter), who kept me assured and informed about my order. It was a custom stitched lehenga and the material and stitching was so amazing, I’m truly shocked. I feel so happy writing this not only because I’m happy with the product but the team was sooooo great. From Peter to the stitching team.
I now have my official wedding and celebrations website forever!! Next up I’ll try the jewellery too.
Shoba ramesh
about 1 year ago
I give a 5 star rating to the fabulous prices, fantastic quality, and totally unmatched customer service I received from Mirraw. I shopped for my family during their Sankranti and Ramadaan sale and some of the items I ordered turned out smaller than I had expected. It was clearly my problem because I had not measured the exact chest/waist/hip measurements correctly. I contacted Harsh at the California call center and he immediately stepped up to work my returns and exchanges with the sizes that worked for me. He showed great empathy and professionalism which made me go out and buy more from them. My money did not go waste one bit and he ensured that I had a pleasurable experience. Thank you Harsh and fhank you Mirraw 😊
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Kdeeksha22
about 1 year ago
nice experience
Honey k
about 1 year ago
They stitched all my salwar kameez perfectly to the measurements and the models given. They did it quick and on time for my occasion. So very satisfied.
Shirley pulickan
about 1 year ago
Received the saree I ordered. Very beautiful. Love getting sarees from here.
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Soumyapramod143
about 1 year ago
It was one of my best purchases. Standard quality . Stitching was perfectly fine. 100% worth for the price. I am extremely happy with the customer services ..Thanks to Mirraw ❤️
Vivi engberg
about 1 year ago
It is the third time,I ordered from Mirraw.The lasted order is so satisfied.As the person who fascinated in India's cultured and clothes but have no yet opportunity to visit India.I never disappointed to order the outfits here.