Mirraw Reviews
Product Reviews
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Marcelalalikova
about 5 hours ago
I acknowledge your position regarding the 7-day policy. However, I must clearly state that I do not accept this as a valid resolution in a case where the product supplied is incorrect.
This is not a discretionary return or a delayed complaint about preference. The dress delivered to me was not stitched to the size ordered (36) and therefore does not match the product purchased. Supplying an incorrect item is a fulfilment error, and responsibility for that does not disappear after an arbitrary time limit.
I raised the issue immediately upon discovering it. The delay was solely due to me being abroad and unable to check the item earlier. This does not change the fact that the item supplied was wrong.
Your repeated reliance on policy, without addressing the core issue β that the product delivered was incorrect β is disappointing and not customer-centric. Reputable companies do not close cases involving clear supplier errors simply by referencing internal timelines.
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Mitali pande
2 days ago
Well made dress. I was so skeptical ordering online and it pleasantly turned out to be a great buy. Loved the custom stitching and also how the customer service was. They responded to you ASAP and in end everything turned out better than I expected. Thank you so much . Suit is just lovely for wedding event. Canβt wait to wear it and sparkle!
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Perveenlakhani786
about 2 years ago
Ruchira customer service is the best !
Iβm Amazed !
Good work !
Thanks
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Keara5233350616 m...
about 2 years ago
Satisfied with the items received
SB
Shruti bhalerao
over 2 years ago
beautiful dress
Truptipatel040
over 2 years ago
very happy with Quality of vsaree india thats show as per images of saree
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Rabiaomar97
over 2 years ago
Good
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Sharon.bhangari
over 2 years ago
I had the best first experience with Mirraw. I ordered the Teal Floral Lehenga and chose the custom stitch option plus cancan. Ragani from the stitching team reached out to me via whatsapp to inform me that the style of blouse I chose would cut into the embroidery and asked what I wanted to do. I ended up changing the style of neck to keep the embroidery intact. I really appreciated them doing that instead of just cutting into the embroidery. The fit is perfect and the stitching looks really well done. The material is great quality and the embroidery is the perfect amount to add some bling to an already beautiful Lehenga. I was surprised to see that the cancan was sewn under the skirt (usually is a seperate skirt to wear under) and the net portion is covered by a silky fabric which will prevent it from sticking/catching onto the lehenga skirt material. I will definitely reorder from Mirraw!
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Dhanurbonde11
almost 3 years ago
good products ......
Rohit gajam
almost 3 years ago
product is fabulous
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Guest Review
almost 3 years ago
blah blah blah
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Shobananair05
about 3 years ago
I ordered necklace set . Came in time quality was good and very satisfied. I will order again. Great customer service too.