If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Great service. Given a four instead of 5 as the hooks in the top keep undoing.
m
Mst jahanara khatun
about 3 hours ago
Quality is ok
J
Jill nabar
about 3 hours ago
Good fit
G
Salma5000
about 8 hours ago
I love the outfit it was the same as the picture my size everything perfect . Thanks apt will order more .
h
H.alidjan6262
about 9 hours ago
Is mooi maar te druk voor mij. Maar toch vind ik het mooi en zal het zeker dragen.
Was goed verpakt. Heb het onbeschadigd ontvangen. Dankjewel.
Een andere vraag. Ik zie vaak dat de kleding een lage rug uitsnijding hebben. Is dat aan te passen. Het is hier koud. Een dichte rug is fijner. Groetjes Helene 🥰
h
H.alidjan6262
about 9 hours ago
Is mooi en luchtig voor warme dagen.
Ik dat dat de applicatie was geborduurd
Niet goed gelezen. Jammer. Is wel mooi
h
H.alidjan6262
about 9 hours ago
Mooi voor in de zomer. Vind het heel mooi.
Was goed verpakt. Heb het onbeschadigd ontvangen. Dankjewel
r
Raj.sandhu12
about 15 hours ago
Good quality, I highly recommended
m
Maribelchavez862
about 20 hours ago
Love this outfit they so beautiful and great quality! Shipping took sometime but I'm truly happy we have a wedding in June I ordered in April 5th got my order April 25th so order ahead of time but this item is well made
Marvelous ! Even better than on the photo, its just stunning!
m
Mkumarimall
15 days ago
I loved the outfit! Although I had to wait a while to receive the item. Other than that I'm happy with the dress
s
Sonydee28
15 days ago
Good stitching, fits perfect
G
Malikahsalehakhan
18 days ago
it was perfect, the colour was a bit different to what i was expecting but overall it was perfect
a
Anissachaib26
19 days ago
Beautiful dress ! They expedited my package that was for a wedding tomorrow. Thank you so much
s
Siluvairichard1943
27 days ago
Good. But little expensive than other companies.
V
Varsha singh
about 1 month ago
Loved the color. But again the embroidered portion was not finished well from inside.
G
Dhanyasindo
about 1 month ago
I didn’t get the order on time ,It was 3 days late.I got the item one day after my function.I am very disappointed on that but the salwar is beautiful.
Stiching staffs language is not acceptable, calling the customer ‘pagal’as I just send a mail saying that the measurements I have given is wrong as accidentally got submitted.
I contacted the staff through WhatsApp and also send an email. In the WhatsApp the staff contacted me and cleared everything. She said she will pass it on to the stylist Then she wrote to me that’ ‘ ye pagal aurat ka mail check Kar Lena’
This is how they talk behind the customer. Very disrespectful and I got shocked when I saw the message.
This is my first time ordering experience.
S
Shweta gupta
over 1 year ago
Very bad experience.I have ordered 4 product and all have some issue . Two product has stain in it , other one has wrong stitching one side different than other side. And last product they haven’t stitched at all. Very bad quality and very bad product. After all this for return I have to pay money for that bad product. I will not recommend to spend money in this better to get good product from stores or some other reliable website. I don’t know how to make this 1 star
This is the response I got from Mirraw
We would like to help you out for this, we will provide you the return procedure, however, the return shipping charges you have to bear on your own and share the tracking details with us and would like to inform you that it might be the return shipping cost more than the product cost.
Anju purty
over 1 year ago
Great product
Loved it
l
Lpriyanka329
over 1 year ago
Worst
Satarupa tarafdar
over 1 year ago
Haha .. really.. I see they are removing genuine negative reviews. Only keeping the positive ones.
R
Radhika sathyakumar
over 1 year ago
I am having a terrible experience with MIRRAW. The piece is damaged and they are offering 5% discount for this, which is hilarious. They are offering discount from my money. Why should I have a damaged piece?? Terrible service from Customer care. Looks like have to take it higher up to resolve this.
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Perveenlakhani786
over 1 year ago
Ruchira customer service is the best !
I’m Amazed !
Good work !
Thanks
G
Keara5233350616 m...
over 1 year ago
Satisfied with the items received
SB
Shruti bhalerao
over 1 year ago
beautiful dress
Truptipatel040
over 1 year ago
very happy with Quality of vsaree india thats show as per images of saree