Mirraw Reviews

bewarned - THEY DO NOT LET YOU CHANGE THE STAR RATINGS. WEIRD. If there was 0 star I would give a FUCKING 0 star. My mom often shopped here (this is from her account) so I decided to purchase a lehenga from here. Note: We are International Buyers! The main problem was: 1) They sent the wrong PRODUCT to begin with 2) They also sent me wrong COLOUR ( I ordered BLUE they gave me black) - I asked for return shipping address so I could return the product & they could send me the correct one. (before their 7day return policy) - I also asked them to cover my shipping as the FAULT was on MIRRAWs end. I was being nice polite and patient until MIRRAW triggered me. I had NO RESPONSE from them, but YET they constantly sent me emails saying they are waiting for my response. FUCKING RIDICULOUS!!! I HAD TO SEND 5 EMAILS over a period of 2 weeks for them to respond. - WORST is that they replied yesterday saying will give me 20% REFUND. (this email was sent to my mom) THEN they emailed me separately saying they will give me 30% REFUND. WHAT THE FUCK! MIRRAW YOU NEED TO GET YOUR SHIT TOGETHER.

Very happy with the quality and fit of my order…4 items. Ordered 8/6 and delivered to Australia 19/6. Thank you

I had ordered for necklace worth rs 2000. Till date I haven't received. Umpteen times I have called your customer care number but of no use. You say you will call back but no response till now. Worst experience I have ever had in online shopping. If I don't receive my order I shall cancel the same and give my worst review and spread the same to my friends also.

I had order chikankari kurta , in product description it was written it's 100 % cotton , but the product that i received is not cotton at all. Very disappointed.

I did order 2 outfits that I love on line and never received them. I call and was told that they don't have enough material for these outfit and I should replace my order. I call customer service and they will not help me.. I loose $138.00

Mirraw is the worst Online shopping site with absolutely no customer care service. I ordered two Indian men kurta set from Mirraw. One was nice and it fitted my son well. The other kurta set blue embroided silk sherwani. Product ID: 3141885 did not fit my husband well and I posted it back in good faith that I will get the refund of the item. I posted this item and paid £17.99 for postage. Total cost: 46.32 for the item + 17.99 for post= £64.31 I did not receive any refund for my item. I tracked my delivery and found that the recipient refused to accept the delivery and returned. I have not received this post back! I called up customer services so many times and spoke to an agent called Shankar who does not help. I also submitted a query form at Customer services to help refund for my item, they do not reply. I am utterly disappointed and disgusted with Mirraw customer services. They should not be dealing with International customers as in foreign countries these issues are dealt with utmost care and refunds are processed. I hope no international customer buy any items from Mirraw because if anything goes wrong with the order, they do not help! Please note that the tracking reference number with Royal mail: LG988809015GB

They send me wrong color dress

Good

I had the best first experience with Mirraw. I ordered the Teal Floral Lehenga and chose the custom stitch option plus cancan. Ragani from the stitching team reached out to me via whatsapp to inform me that the style of blouse I chose would cut into the embroidery and asked what I wanted to do. I ended up changing the style of neck to keep the embroidery intact. I really appreciated them doing that instead of just cutting into the embroidery. The fit is perfect and the stitching looks really well done. The material is great quality and the embroidery is the perfect amount to add some bling to an already beautiful Lehenga. I was surprised to see that the cancan was sewn under the skirt (usually is a seperate skirt to wear under) and the net portion is covered by a silky fabric which will prevent it from sticking/catching onto the lehenga skirt material. I will definitely reorder from Mirraw!

Hi, I have been trying very hard to get in contact with Mirraw as I have a urgent amendment to make, but have not had any joy getting a response. Please can you tell me how best to contact Mirraw for urgent amendments