If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Not with the size , which mentions in the site.
Also paint stain on the top.
Manjitheer02Certifiedalmost 5 years ago
★ 5.0
Nice product
Rajni sainiCertifiedalmost 5 years ago
★ 1.0
Received the item and it was damaged .it was ripped / torned in the front.
Contacted customer service and the great customer service team adviced me to keep the ripped clothing with me and they will give me 30 percent discount. Why should I buy a torned clothing for 30 percent discount which I cannot use at all.i had send the pictures as well.
I paid full price and delivery cost and now they asking me if I am sending it back sent it in my money.
Poor customer handling , no quality service poor product quality
Josebose25Certifiedalmost 5 years ago
★ 4.0
Good product... Good fabric..... But lil bit of finishing required...... Product is same. 🙂
Sweta srivastavaCertifiedalmost 5 years ago
★ 1.0
Fabric quality is very bad. Also item description said there is resham embroidery and dress is printed. Sleeve is shown half and item delivered came 3/4 sleeve which does not suit this type of dress style. Overall not happy with Mirraw purchase.